What is a Voice SMS and how does it work?

Voice SMS is an automated phone calls that includes a recorded message. You have two options: you can record the message, or use a text-to-speech converter. Once the user picks up the call, the message will be played.

 

Voice SMS has many benefits

Optimised Efficiency

You can schedule calls at a specific time and date that suits your needs.

 


Productivity Increased

Voice SMSes eliminate the need to make manual calls. Employees can now focus on more important tasks.

 

Greater Engagement

You can create personalized experiences by creating greetings or accepting the user’s choice with IVR.

 

Easy visual drag-drop dashboard

Drag-and-drop applets to create your call flow. Do not wait for developers to create them.

 

What can businesses do with Voice SMS?

Notifications

To remind customers about appointments and bill payments, schedule Voice SMSes

 

Notifications

Use our Voice SMS API to alert customers about important events right on time.

 

Promotions

Notify customers about the most recent offers and discounts using Voice SMS

 

Analytics and call tracking made easy

Call recordings of your virtual number can be used to improve your product/service.

 

Resources

 

E-book: Cloud Telephony In A Nutshell

Start here if you are unsure about cloud telephony's potential benefits for your business. This ebook will explain in detail the options available to businesses when considering cloud telephony. We break down each option and help you choose the right one for your company. We also discuss how automated calls are an integral part any cloud telephony system.

 

FAQs

 

 

What is the maximum number I can reach with a single Voice SMS campaign to target contacts?

 

There is no limit to the number of people that you can target in a campaign.

 

 

An API can I trigger Voice SMSes?

 

Yes, Voice SMS campaigns can be triggered by our API. It is available here. You can also contact us for a demo.

 

 

How do I track the success rate of my Voice SMS campaign

 

The dashboard allows you to download the entire report, including the status of each call. This will allow you to understand the impact of Voice SMS campaigns.

 

 

What happens if the user does not pick up my call during a voice SMS campaign?

 

We understand that not everyone will answer the phone during a scheduled voice SMS campaign. You can however set up a retry logic within our dashboard to make sure that no one is left out. Even if the call is not picked, another call will be triggered after some time.

 

 

How much does Voice SMS cost?

 

Cost is determined by usage. Voice SMS is free and you don't need to pay any extra. For detailed pricing, contact us.

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